| Theme: Nontraditional Reference Services | |
| The Arizona Electronic Atlas: A New Reference and Instructional Tool by Jeanne Pfander and Danielle Carlock, University of Arizona |
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| "I Wouldn't Have Asked for Help if I had to go to the Library": Reference Services On Site by Jennifer Lee, K. Alix Hayden, and Don MacMillan, University of Calgary |
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| Project: Information Oasis by Katherine Clemens, Emalee Craft, Jennifer Duvernay, Sheila Hofstetter, and Linda Shackle, Arizona State University |
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| References as Knowledge Management by Erik Wilde, Swiss Federal Institute of Technology, Zürich |
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| Refereed Articles | |
| Elizabeth Choinski, Editor
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| The 2003 STS Continuing Education Survey: Selected Analyses of Science Librarians' Interests by Marilyn Christianson, Auburn University |
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| Database Reviews and Reports | |
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Nestor Osorio, Editor
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| Databases of the Academic Support Program of the Canadian Center for Occupational Health and Safety (CCOHS) by Ian Gordon and Kimberly Lee, Brock University |
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